Online Ticketing Services

Why an online ticketing service should be a priority for your venue or event

Thank you for considering Event Ticketing Systems by Sanctuary Media Group and taking the exciting first step toward taking your venue and event sales online. Making the move to the web and selling tickets online is a decision that you most certainly won’t regret. There are many reasons why online ticketing will most assuredly streamline your event operations and save you time and money.

Convenience for your patrons:

As you may already know, online shopping is all the rage these days and will probably never trend down. It’s becoming “the way” to shop and compare before making a purchase. People enjoy the convenience of shopping in their slippers and bathrobes while saving time, accessing a massive window of choice, and saving money by comparison shopping. All with just a simple click of the mouse. Online ticketing and box office systems allow you to provide this same convenience to your potential patrons so they can purchase tickets online and have them delivered without ever leaving their seat. Today, patrons demand convenience and online ticketing is another great way that you can give it to them. Read more

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How to choose an online ticketing company

Technology can sometimes be confusing - and honestly - there’s a lot of companies that like to keep a sense of mystery covering their ticketing services so the details and costs can be hidden. Many of these companies make it sound like a simple no-brainer on the surface. The surprises come once you’ve made the commitment to your ticketing system and you find out that what you thought was included is an extra investment, or not even possible. This is the case with a lot of online ticketing companies. You do your best to scour their websites as you research features and costs but in the end you find yourself confused and searching for answers.

In an effort to help you choose an online ticketing company we’ve begun this series of articles to help guide you so you can have a nice checklist of items to consider when choosing ticketing software. We’ll help you think through the process and show you the options available so you can make the best decision possible. Even if our company does not offer the solution that you’re seeking, we’ll try to tell you what’s possible, what’s new and what’s hip in the online ticketing world. Read more

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Ticketing FAQ

Why should I choose ETS over other companies?

Event Ticket Systems (Sanctuary Media Group) is a small, family owned business so you can be assured that you’ll get fast support and you’ll know the name of the person you’re calling or emailing if you need support or have a question. Our system features rival those of the larger, more expensive companies but our costs are much lower because we strive to reduce overhead and focus on running the best, web-based ticketing and fulfillment system available. ETS is a division of Sanctuary Media group and we have a long history of developing web-based applications and websites so we have the knowledge and experience necessary to get the job done right. Our goal at ETS is to design our system to put you in control. Once you signup, the system is completely customizable and available at your fingertips. There is no waiting to configure your account, setup your venue, setup events or to customize your seating, pricing or seating charts. Everything is available to you so you’re in control. Read more

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Ticketing Software Features and Services

At Event Ticketing Systems we’re always working to improve and expand our ticketing software features. Below is a short list of current features and services. If you have a question or you don’t see a feature that you’re looking for, please ask. There’s a good chance we’re already working on it or we’ll consider building it as a custom request! Read more

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Online Ticketing Systems

Event ticketing systems provides a powerful online ticketing solution for small to large events. Our goal is to put you in control from the start and give you complete control over all aspects of your event and box office. It’s also our goal to give you the most powerful system at the most affordable price. All clients use our system free of charge and we fund our services by charging a very small fee (one of the lowest in the industry) attached as a service fee to each ticket sale. There are absolutely no hidden fees*.

Easy setup:

Our ticketing system has been built from the ground up to put you in control and that starts with the signup process. When you’re ready to get started, simply signup on our site and you’ll be directed to setup your venue and your first event. You could be up and selling tickets within a matter of hours on your website. We have a money back guarantee as well. If you are not completely satisfied within the first 30 days we’ll refund all service fees applied to your account.

Easy customization:

Through the use of our easy to use online venue builder,  we’ll give you control to setup and design your venue and seating layout. It works for reserved seating, general admission or a hybrid event layout. Our goal is to provide you with complete flexibility regardless if you’re selling general admission tickets to a backyard barbecue or you’re building out a stadium-sized show with complex reserved seating. The venue builder will allow you to have control over pricing, discounts, seating type, and obstructions, and it’s all linked nicely to your custom seating chart that you design and upload. Of course we’re available to help if you require some design wizardry.

Easy Management:

Within the ETS online ticketing system we provide you with extensive control over your events. Setting up multiple events, auto-scheduling sale dates, managing seating discounts and reporting are all provided within a simple click of the mouse. You can sell tickets via your website or setup ticketing agents that have access to sell tickets through your box office or via locations around town.

You’re in control of your money:

At Event Ticketing Systems we want you to be in control of your own money. You simply provide your merchant account information through the interface and the system will process orders through your account. We do not have access to your account… and that’s the way we like it. If you are not currently setup with a merchant account we’ll help you on your way with instructions and recommendations. Our goal is to be as flexible as possible and you can even integrate services like 2checkout.com and Paypal if you don’t want to get involved with a merchant account and the approval process. We’re always available for consultation and advice if you need it.

Flexible delivery options:

Online ticketing provides an easy way for you to sell tickets without the staff that’s normally required to fulfill thousands of orders. Our goal is to help you cut costs and streamline your operations. When selling tickets via your website we provide many options including: print-at-home tickets, will call, ticketing fulfillment and mailing by ETS, or you can print your own tickets and mail them yourself. You have complete control to define your own shipping and handling fees on each ticket order. There is an easy way to recover any costs involved with ticket fulfillment by your employees if you decide to do it all yourself. We’re here to handle it all for you if needed.

For more information about our services please contact us today or click here to read our Frequently Asked Questions.

* A $20 minimum account maintenance fee applies to all accounts per month if ticket service fees fall below this level.

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FAQ updated with new features

To learn about our service and some of our new features you can now click on the FAQ link in the navigation bar above. If there is anything you need or if you have more questions please feel free to contact us and we’ll be glad to help.

This section of our site will be continually updated as we improve the FAQ and our services ongoing.

We look forward to serving your soon.

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