Multiple ways to pay - one provider

With 2Checkout.com you’ll have the power of not only accepting Visa and Mastercard but Discover, American Express and even Diner’s Club and Paypal - all in one solution.

Costs:

There is a one time only set up fee of $49.00. After that, you only pay for sales. If you sell nothing, you pay nothing. 2CO collects a 5.5% commission on each transaction plus a $0.45 charge per sale.
There are no leases, no monthly fees, no application fees, no gateway fees, no additional card company or third party charges and no statement fees!

International Currencies:

2Checkout is happy to accept and support clients almost anywhere in the world. Products and services can be listed in 12 different currencies (Dollar, Euro, Pound, Yen…) , and buyers can choose to pay in their native currency and know exactly the amount that will appear on their credit card statement.

If you’re interested in utilizing the ETS system overseas please contact us for more information.

About 2Checkout.com

Established in 1999 and headquartered in Columbus, Ohio, 2CO provides turnkey e-commerce solutions to thousands of business customers around the world. 2CO’s proprietary technology supports back-office functions including financial reporting, tracking, fraud prevention, affiliate tracking, customer service and sales tracking.

In 2007, 2CO serviced over 2 million buyers for a total of over 220 million in sales. The site serves of an average of over 9.5 million page views per month.

Since inception 2CO has maintained a steady and maintainable growth. The company’s approach is geared towards providing quality service to new and existing clients without feeling the need to expand at a rate that would sacrifice service to our clients.

www.2checkout.com

1) Improved reporting. We’re always open to integrating your ideas and needs so we’ve taken your suggestions and improved the reporting functionality and reporting options. In addition to new reports for generating a printable will call list we’ve also included new reporting for individual ticket sellers. The option to print, email and export reports from the system is now available as well.

2) Easily duplicate seating charts. Since our system allows you to have direct control over the customization of your seating charts (down to the individual seat) we’ve realized that it’ll be beneficial to give you control to duplicate seating charts. That way if you put a lot of work into building out one seating chart you can easily duplicate it for another event and make additional changes to pricing, discounts, on hold seats and layout as needed without starting from scratch.

3) Packages and single tickets. Since we just released new options to sell packages we had to put some work into allowing you to sell packages and single events in the same store. It’s all possible now and available with a click of a button.

4) Seat and section management. We’re designing our system to be as flexible as possible so we’ve now improved your ability to customize events with automatically scheduled discounts, on hold seats with scheduling and other functionality that’s customizable by event, section or seat!

5) Improved customizable print-at-home tickets. We’ve realized that it will be beneficial and handy to give you direct control to completely customize your print-at-home tickets for each event yourself. Now with a click of your mouse (and a little creativity) you can completely customize the header, the ticket graphic, the terms and conditions AND we’ve added a large area for you to put sponsorships, directions, future promotions, etc. - all in an effort to give you as much control as possible.

This is just a few of the new features that we have available. If you’d like to get more information about our service please contact us at sales@eventticketingsystems.com

Step 1: Each time you login you’re presented with your “Dashboard”. This is where you can get an overview of your events and venue statistics. Events are listed by the upcoming events at the top of the list. You may also notice news postings regarding issues, updates, reminders and improvements to the system.

Step 2: Venue Management. Click on the venues tab. This is the section where everything begins. Click “Add Venue” and a window will pop-up that allows you to enter your venue information. You may continue to edit this information (and all other sections in the system) as needed so don’t be concerned if you don’t have all the information available. NOTE: You may enter unlimited venues into the ETS system at this time.

Step 3: When you’ve successfully entered your venue information, click save and you’ll be transported back to the venues tab. You should see your new venue listed here. The next step is to add a seating chart. Click the link that says “Add New Chart” in the Manage Seating Charts column.

Step 4: General Admission events. If your event is a General Admission event (which means that you do not sell individual reserved seats) select the “General Admission Only” option. Give your seating chart a descriptive name and enter the number of seats and default price. There is no need to attach a seating chart for a general admission event. Please upload one to your website if you feel that it’s necessary to show the venue seating to you patrons.

Step 5: Reserved Seating events. If your event is a Reserved Seating event or combination of reserved seating and general admission, please choose “Reserved Seating/General Admission”. You’ll notice that an option to upload your seating chart appears. Select the “Browse…” button to navigate to the image file on your local computer. When you’ve selected it you can simply save and the file will be uploaded and attached to your venue. NOTE: You may upload unlimited seating charts for your venue. Pricing for events is applied directly to the seating charts so you may need a seating chart for each event if event or section pricing differs from event to event. You may also have different sections available depending on the event so we’ve designed it in this way to allow you maximum flexibility.

Step 6: Once you have your venue setup and a seating chart added you’ll be ready to move on to the next step. For general admission events you can continue on to step #8. For reserved seating events select your seating chart from the drop down menu in the “Manage Seating Charts” column and select “go”.

Step 7: You should see your seating chart appear. To define the information for a section simply click around the edges of the section to define it. (You should see a thin red line appear each time you click. You may define any shape regardless of complexity. When you’re satisfied, you MUST double click to complete your section. This action will open up the “Section Details” window where you can define all the information related to that section. (Name, price, available seats, seating and row labeling, discount scheduling and more.) When you’re done select “Save” each time you edit the section information if you want it to update in the database. NOTE: To delete a seating chart in the system you must select your seating chart and open it up for editing. In the top right corner of the window you’ll see “Delete Seating Chart”. Simply click this to delete a chart from the system.

Step 8: Adding Events. To add your first event you need to click on the “Events” tab in the top navigation. To add an event simply click the “Add Event” link in the top left corner of the page. Similar to the Section Details area you’ll see a pop-up window appear that allow you to define the event details. (Name, event date and time, sale start date, your seating chart for the event, seats available, description that appears on your event store page, etc.) NOTE: The sale start date and sale time function is automated in the ETS system. This means that your tickets will automatically appear on your venue store at this time without your involvement.

Step 9: When you have successfully entered your first event you’ll be transported back to the Event Overview page where you should see your event listed. Please note the drop down menu in the “Action” column. This will present you with several options including the management of event details, the design of your print-at-home tickets (if applicable), the management of event sponsorship banners on your venue store pages and the ability to delete an event if you need to start over. NOTE: You don’t have to delete an event from the system if it’s cancelled. Simply edit your event details and move the event status to “Cancelled” and this will appear on your venue store page for patrons to see.

Step 10: Sales: After you’ve successfully added your event and put some events on sale you’ll need to manage your sales and patron accounts. To do this, click on the “Sales” tab in the top navigation and you’ll see your events listed as well as some additional text links for options.

Step 10a: Sell Tickets. The sell tickets link allows you to sell tickets for your event through the ETS system. As an admin or ticket seller you can accept credit card information over the phone and process the orders through the system directly or you can take cash or check and just log the order through the system. Additionally, you may also swipe credit cards at your venue and process orders through the system without the need to actually enter payment information.

Step 10b: Manage Sales. This is a listing of your sales for all events. You can sort the listings by venue or do a keyword search for the customer’s last name, etc. You may also pull up the receipt and reprint it for each order within this section.

Step 10c: Manage Customers. Similar to Manage Sales, Manage customers allows you to view your past customers in the ETS system. You can sort by venue or do a keyword search for address, last name, email address, etc.

Step 11: The ETS system is integrated with a robust permission/email marketing system that allows you to capture patron information and then market to them directly via email. The features of this portion of the application are robust and can’t be covered adequately within this introduction. Please login and review the help and getting started information included within the interface for more information. NOTE: You must request to have this setup and integrated into your account.

Step 12: Reporting. The reporting options that are available under the “Reporting” tab at the top include various summary reports about your venue and events that you can view in your browser, print, email or export as a .csv file that can be imported in Excel. Some reports include event and venue overview reports, sales reports, section overview reports and the ability to generate a report that details all of your “Will Call” sales so you can print a handy checklist for the event.

Step 13: Options and My Account: These two tabs allow you to modify the basic information about your account like the type of credit card processing that you’ll integrate (Currently Paypal and Authorize.net are available). You may also update your client information, email address, password, etc. within the “My Account” tab. NOTE: We’re always open to integrating more payment gateways. Please just ask.

Step 14: Ticket Sellers. You may have a need to setup multiple ticket seller accounts for individuals in your organization or around town that need the ability to sell tickets through the system but do not need access to the additional account functionality. Simply click on “Add Seller” to define an account for this person or sales outlet. They will only see the ability to sell tickets and manage their account information.

Step 15: This is a minor note, but make sure that you log out of your account each time you’re finished to make sure there there is no unauthorized tampering with your venue or events. You do this by simply clicking the “Log Out” tab. It’s always better to be safe than sorry.

As always, if you have a question, concern, need or find a bug, please email us directly at support@eventticketingsystems.com

1. Q. Is the service affordable? A. The ETS system pricing can start at .25 a ticket and will go down from there based on your volume. (A six month commitment is required to get this pricing) You simply pass this fee on to your patrons in your ticket price or add on a processing or service fee that you control. Generally there are no setup fees for an account but you can read more about this here before committing.

2. Q. Does the system offer a wide variety of delivery options that includes a customizable, print-at-home ticketing option? A. Yes.

3. Q. Can you easily manage sponsorships on your event store and print-at-home tickets? A. Yes.

4. Q. Can the ticketing service handle reserved seating, general admission or a combination of both? A. Yes.

5. Q. Can you manage your venue from initial sign-up, to building out your venue seating chart & seats, to scheduling your event sale dates, down to extensive reporting? A. Yes.

6. Q. Can you put tickets “On Hold” for media or comps and then set a release date for them to be made available to the public? A. Yes.

7. Q. Can you easily discount shows, sections and individual seats? A. Yes.

8. Q. Can your ticketing store be customized to look like your venue website? A. Yes.

9. Q. Is the public and backend user interface classy and intuitive for you and your patrons? A. Yes.

10. Q. Can you offer season ticket packages of different types? A. Yes. We’ll even consider developing a custom package if needed.

11. Q. Can you accept donations at your venue and customize the text that appears? A. Yes.

12. Q. Can you easily integrate your own merchant account and retain control of your money? Can you use Paypal or offer multiple forms of payment and shipping? A. Yes.

13. Q. Can you sell walk-up sales through this system, process credit cards through the system or sell cash sales? A. Yes.

14. Q. Is the system integrated with a robust email marketing system to collect patron information and email addresses? A. Yes.

15. Q. Can the patron establish an account in the system and see their past purchases, etc.? A. Yes.

16. Q. Is the system hosted in a world class datacenter and monitored 24/7 by professionals, backed up nightly, and secure? A. Yes.

17. Q. Can you manage multiple venues and thousands of shows within one account? A. Yes.

18. Q. Does the system offer robust reporting and exporting of the data? A. Yes.

19. Q. Will the company offer to print and mail tickets to your patrons? A. Yes.

20. Q. Will the system easily integrate with a ticket printer so we can print our own tickets? A. Yes.

21. Q. Will your service wash my car, brush my dog and play with my children? A. Not currently but we’re always looking for ways to improve our service!

If you have any questions that are not answered here please contact us and expect us to say “yes” or we’ll consider adding your request to our development schedule ASAP!

For nearly 60 years, the Akron Symphony Orchestra has been a driving musical force throughout the Greater Akron area. Widely recognized for musical excellence and performance versatility, it is committed to meeting the needs of its community

The Akron Symphony Orchestra is operated by the Greater Akron Musical Association (GAMA). GAMA is committed to providing quality symphonic an choral music, through performances and educational programs, to the largest number of people possible in the greater Akron area. This mission is realized by operating the Akron Symphony Orchestra, Akron Youth Orchestras, Akron Symphony Chorus, and numerous special outreach and educational programs.

To view their online ticketing store that’s powered by ETS (or better yet), if you’re in the area, get yourself some season tickets! You won’t be disappointed. Click here to view their custom online ticket store.

Thank you for considering Event Ticketing Systems by Sanctuary Media Group and taking the exciting first step toward taking your venue and event sales online. Making the move to the web and selling tickets online is a decision that you most certainly won’t regret. There are many reasons why online ticketing will most assuredly streamline your event operations and save you time and money.

Convenience for your patrons:

As you may already know, online shopping is all the rage these days and will probably never trend down. It’s becoming “the way” to shop and compare before making a purchase. People enjoy the convenience of shopping in their slippers and bathrobes while saving time, accessing a massive window of choice, and saving money by comparison shopping. All with just a simple click of the mouse. Online ticketing and box office systems allow you to provide this same convenience to your potential patrons so they can purchase tickets online and have them delivered without ever leaving their seat. Today, patrons demand convenience and online ticketing is another great way that you can give it to them.

Saves you money:

Online ticketing is not all about the patron though. On the surface, e-ticketing saves your patrons time but that’s only the tip of the benefits iceberg. Online ticketing will save your event and venue money. At Event Ticketing Systems our services are essentially free to your venue or event. There are no monthly fees or hidden charges to sell tickets. We make our money by including a small processing fee on each ticket purchased and you simply pass this on to the ticket purchaser to cover the cost of using the service. Your event receives access to use the software on your website and in your box office, you get to utilize our powerful servers and infrastructure, you don’t pay for ticket stock and you can reduce your employee fulfillment costs if you allow us to fulfill your orders and mail them for you. We’ll essentially handle your ticketing from beginning to end for free. All you need is a computer and a reliable internet connection.

Reduces staff demands:

Have you dreaded selling tickets to a large event because of the staff required to take and fulfill the orders? Staffing your offices for phone calls can be an expensive and daunting task. Let your website do the work fulfilling orders and answering question while put your staff to work elsewhere. Online ticketing makes it easy to sell tickets without human intervention.

Helps you grow your marketing:

At Event Ticketing Systems we don’t miss an opportunity to help you grow your venue or event participation. When you become a client and utilize our system you’ll gain access to a powerful way to market your events - Email. We believe that you should never miss an opportunity to stay in contact with a potential or past patron and we make it easy for you.

Every time someone places an order through your account they’ll be asked to subscribe to your e-newsletter. Via your account you’ll be able to access this database of information and continually market your future events to your database via email. It’s a great way to stay top-of-mind and grow your event participation. We make it easy and our system provides you with an easy way to build, schedule and send your messages for free. You can easily include graphics, links, special offers, discounts and coupons and any other messages that you deem necessary and it’s all done with a click of the mouse. We even provide extensive stats on how many people opened your message, what links they clicked on, who they are and more. You can even export the data and use it for direct mailings because the system gathers and stores all the information you need from your patrons.

Increases revenue opportunities and value for your sponsors:

Sponsorships are a big part of event marketing. Without sponsorship dollars it’s hard to put on an event. Again, we make it easy for you to expand your sponsorship revenue or increase your sponsorship value. We do this in two ways. First, within our system we provide you with an easy to use advertisement manager that allows you to place sponsorship ad cubes throughout your online store. Sponsors will increase their exposure and gain direct traffic to your website. Our system tracks statistics that you can share with your sponsors to show the extra value you’ve provided them. Second, you can easily add sponsorship logos, messages and offers to your print-at-home tickets, receipts, and printed tickets. Our system makes this easy and it’s all managed by you and customized for each event.

Reduces your technical hurdles:

If online ticketing seems like something that scares you, don’t be afraid. Event Ticketing Systems handles everything for you. Our software is easy to use, we maintain our own servers and house them in one of the best data centers in the country and we’ll handle all of your fulfillment. We like to give you as much control as you want but we’ll even setup your account and venue for you if needed.

We hope you’ve found this introduction useful. Please call Sanctuary Media Group about our Event Ticketing Systems product anytime to discuss your needs further! 330-266-1188

In an effort to help you choose an online ticketing company we’ve begun this series of articles to help guide you so you can have a nice checklist of items to consider when choosing ticketing software. We’ll help you think through the process and show you the options available so you can make the best decision possible. Even if our company does not offer the solution that you’re seeking, we’ll try to tell you what’s possible, what’s new and what’s hip in the online ticketing world.

General admission or reserved seating

Ideally you want an e-ticketing system that provides you with the flexibility to sell general admission seats, reserved seating or a combination of both. Not all software is created equal so ask this question if it’s not explicitly spelled out. Even if you’re venue or event is completely reserved seating you never know what you’ll need in the future or how your venue will evolve. It’s always better to plan for the future and weigh all options so you’re confident that you’ve made the best decision. Flexibility is key and a good ticketing system should allow you to setup and manage reserved seating, general admission or break up your event with both options within the same seating chart. The best systems will allow management of multiple seating charts for your venue and will allow you to customize pricing for each individual event.

Payment processing for online ticketing

If you’re selling tickets online you need a reliable vehicle to accept credit cards from the patrons purchasing tickets to your events. Many ticketing services do the processing for you which is convenient. The downside is that they can potentially sit on your money for a long period of time. If it’s a large amount of money they’re probably banking the money and gaining interest from your money before they release it. You should consider this before committing to a service. Ideally you should setup a merchant account of your own and integrate it into the software so you have complete control over your money. The process is usually painless and it will guarantee that you receive your money as soon as possible. If you’re a small operation or you’re running a one time event there are additional options available if you don’t want to go through the merchant account approval process. Investigate services like 2checkout.com and PayPal.com.

Options for online event ticket printing and delivery

The options for delivery of tickets purchased on the internet are continually growing. In general you should consider whether you need print-at-home ticketing services, will call and delivery via postal mail. You should also consider whether your event will print and fullfill the tickets that need to be mailed or if the ticketing software company provides fulfillment services. This service is usually offered as an add-on option when patrons are purchasing their tickets. It’s a convenient option for your patrons and your event. It’s also cost effective since the fees are passed on to the purchaser as a ticket convenience fee or shipping and handling fee. Strongly consider a company that will fulfill your order for you.

In addition, you should consider the options for print-at-home ticket delivery and the costs and technical hurdles associated with offering such an option. Many ticketing companies provide print-at-home tickets that are individually bar-coded. This is an effective method for reducing fraud but the costs and potential technical problems usually outweigh the amount of fraud that arises. This is especially true for reserved seating events where there is no real reason why someone would duplicate their tickets since the ticket is only good for one seat. Strongly weigh the costs involved with print-at-home ticketing when comparing companies and ask if you can get a discount on the services if you don’t utilize their scanning services. Event Ticketing Systems does provide print-home-ticketing but we do not usually go through the cost of providing expensive scanners, a wireless network, computers and staff onsite to troubleshoot issues. This allows us to offer our services at a reduced rate for a service we feel is generally unnecessary. In general if you have a reserved seating event you’ll be fine without scanning every ticket and slowing down the entry process. If there is a conflict it’s easily resolved by checking the order details on the print-at-home ticket. If you have a general admission event you can provide tickets via will call or postal mail so there is not need for scanning. If you have a large general admission event like a festival though you might consider another service that provides ticket scanning at an increased cost.
There are companies now that offer ticket delivery via mobile phone and PDA if you really feel like getting techy. Again, this offers convenience to your patrons but there are technical hurdles that can potentially hamper your operations.

Ease of use for you and your patrons

The best online ticketing systems are easy to use, intuitive and flexible. Your online box office should be easy to use and clear. Your patrons should be able to quickly find what they want and checkout with ease. The backend box office management should be clear and flexible as well. Consider if you have direct control to edit your seating charts, manage seating/section pricing without contacting someone, offer discounts for entire shows or down to individual sections and seats and consider the reporting options available.

Also consider if you can use your chosen system in your venue box office, around town or at home! If the ticketing system is web-based there should be no reason why you can’t setup users with access to sell and distribute tickets from anywhere. A a will call or postal mail delivery system is ideal for wide distribution so the seller does not have to print tickets.

Following these tips will help you get started on the right foot with online internet ticketing and you’ll make the best choice if you take the time to investigate and weigh all the options available.

Event Ticket Systems (Sanctuary Media Group) is a small, family owned business so you can be assured that you’ll get fast support and you’ll know the name of the person you’re calling or emailing if you need support or have a question. Our system features rival those of the larger, more expensive companies but our costs are much lower because we strive to reduce overhead and focus on running the best, web-based ticketing and fulfillment system available. ETS is a division of Sanctuary Media group and we have a long history of developing web-based applications and websites so we have the knowledge and experience necessary to get the job done right. Our goal at ETS is to design our system to put you in control. Once you signup, the system is completely customizable and available at your fingertips. There is no waiting to configure your account, setup your venue, setup events or to customize your seating, pricing or seating charts. Everything is available to you so you’re in control.

How much does your service cost?

We simply charge a small service fee that’s applied to each order that can be as low as .25 per ticket*. Your patrons will pay this small fee when they purchase tickets through your store or you can choose to absorb the cost yourself. This fee is in addition to any shipping and handling fees that apply. Generally there are no setup fees but you should review the information on our sign-up page here to get all the details.

* 6 month commitment required. We will honor a period of time for you to try out the system to make sure that you want to make this commitment and lock in at the preferred pricing level.

How do I get my money when someone buys a ticket?

You are always in control of your money. Unlike other services we do not handle credit card processing. We like you to get your money right away and retain control over your finances. Our service includes easy integration of credit card processors like authorize.net, 2checkout.com and Paypal, among others. If you’d like to discuss custom integration of your current credit card processor please contact us and we’ll be glad to discuss it.

Is there any way you’ll process credit cards for me?

No, we do not currently handle this service.

How does ETS get paid?

We charge a small service fee on every order as described above and this covers our costs to run the service. Each month we’ll send you an invoice for the amount required and you can pay by check or credit card. A $20 minimum applies. There are NO hidden fees.

How do my patrons get their tickets?

We have several flexible options available which allow you to choose the service that fits your needs the best. You can mix several options or choose just one. Current options include print-at-home, will call or postal mail. Event ticketing systems will manage all mailing and delivery of your tickets* or you may choose to print your tickets and provide fulfillment through your venue. *A small shipping and handling fee will be applied to the order.

How do you ensure that people don’t duplicate their print-at-home tickets?

The only way to guarantee that a print-at-home ticket has not been duplicated is to provide a unique bar code on each ticket and to scan each individual ticket at the gate to check for validity. This requires expensive wireless scanning equipment, a technical staff, a fast wireless network and wireless routers and repeaters placed throughout your venue.

Print-at-home tickets are ideal for small to mid-sized, reserved seating events. If you have a large general admission event we recommend using our will call system where you can distribute tickets at your event or send your patrons tickets that can be verified as authentic via postal mail. Or, you can simply just choose to trust your patrons. The cost of ensuring that every single ticket is valid far outweighs the fraud that might happen if you’re a small venue or event.

Our experience has shown that scanning tickets slows entry, adds layers of technical complexity, increases costs and in general is overkill because patrons who purchase reserved seating tickets will hardly ever duplicate them. If there is a rare case of fraud it’s easily solved. There will be a conflict at the seating location where the validity of the tickets can be checked by ID and order number at the box office.

For this reason we do not go through the expense of providing bar coded print-at-home tickets and the complex system, staff and expensive equipment necessary to support the scanning process at this time. Our available delivery options guarantee a speedy entry for your patrons and it allows us to keep our costs low.

In closing, if you are concerned about fraud or duplicated tickets at your general admission events we recommend using our will call system, postal mail delivery or simply trusting your patrons. There are also many other companies that provide ticket scanning services at a higher price if you are interested. Experience has shown us that the increased cost and complexity does not justify the effort for reserved seating events because fraud is rare

Can I sell sponsorships?

Yes, our system is setup so you can easily add sponsorship graphics to your print at home tickets and throughout your online store. Advertising on your online store is also tracked so you can provide your advertisers with click-thru data. Yet another way to cover the costs of selling tickets and increase profits.

Can you help me with online marketing?

Yes, our system is setup to gather contact information and email addresses from your patrons. As long as you are a subscriber you can use our unique Subscriber Manager system to build e-marketing campaigns and market future events and special offers to your past patrons. For more information about this part of the service please contact us.

Since ETS is a division of Sanctuary Media Group (an experienced web development and online marketing firm) we can help you manage your online marketing under one roof and that includes website design and development, SEO, pay-per-click management, powerful hosting and more.

What equipment will I need to provide this service?

Our system is completely web-based so you’ll need a computer and a connection to the internet. If you allow us to print and mail your tickets for you there is no other equipment required. If you choose to print your own tickets you’ll need to rent or purchase an approved ticket printer. Purchase prices start around $1200

Can I setup multiple venues and events within a single account?

Yes.

Does the system provide reporting?

Yes. We provide extensive reporting that can be exported and imported in Excel or Quickbooks.

Can I reserve seating for media, special guests, handicapped and comps?

Yes. You can set aside seats or entire sections and print a handy guest list from the system the night of the show.

Can I include an option to ask for donations during checkout?

Yes.

If I handle the ticket printing and mailing for my event can I include a shipping and handling fee?

Yes. You have complete control to assign shipping and handling fees to your orders. You may also opt to include an additional processing fee even if we’re handling the mailing. This can be used to cover any additional costs related to your venue and to cover our small service fee.

Can I auto-schedule events to go on sale on a particular date?

Yes.

Can I auto-schedule a date for discounts to start and stop?

Yes.

Can I customize the look of my tickets.

Yes.

How do I get to my store?

When you signup for an account you’ll have a unique URL for your venue store and a unique link to each event. It will look similar to www.eventticketingsystems.com/your-venue-name/your-event-name/

You’ll also have control to customize the look of your store by including an HTML header and footer. If you are knowledgeable about HTML you can easily wrap the store with your existing website design.

Still have questions? Please contact us!

• Web-based online ticketing from anywhere
• Quick and easy sign-up with low $20/mo. minimum*
• Elegant and easy-to-use interface
• Unlimited venues and events
• Reserved, general admission, combo ticketing
• Venue Builder - multi-venue, multi-seating chart management
• Automatic sale date, discount and “on hold” scheduling
• Extensive reporting (email, export and print functions)
• Box office sales with ability to assign ticket seller accounts
• Sales and customer account management with search
• Web-based Remote POS for ticket sellers
• Print-at-home tickets with complete customization per event
• Will call ticketing with claim status management and reporting
• Event ticket fulfillment via postal mail
• Customer database export
• Integration with powerful e-mail marketing (included free!)
• Scheduled discounts by event, section, row or seat
• Promotion and sponsor managment within your store and on your tickets
• Secure, custom ticket store branding that can look just like your venue site
• Integrated fund raising and donations during checkout
• Inventory management with convenient dashboard overview of venues and events
• Easy payment Integration (you’re in control of your money!)
• Easily integrate with Authorize.net, Paypal, 2Checkout.com and more.
• Integrated package/series sales
• Customer account integration with purchase history and ticket re-printing
• U.S. time zone customization
• Color-coded, visual status indicators for venues, events and will call
• Free support
• Professional design services available
• System and reporting customization requests available as needed
• Powerful dedicated servers located in secure datacenter
• Nightly backup of data and databases

* $20 minimums are at our standard “per ticket” rates. Reduced rates of .25 per ticket (or lower) are available with 6 month contract and $500/mo. minimum. Further reduced “per ticket” rates are available based on volume.

Easy setup:

Our ticketing system has been built from the ground up to put you in control and that starts with the signup process. When you’re ready to get started, simply signup on our site and you’ll be directed to setup your venue and your first event. You could be up and selling tickets within a matter of hours on your website. We have a money back guarantee as well. If you are not completely satisfied within the first 30 days we’ll refund all service fees applied to your account.

Easy customization:

Through the use of our easy to use online venue builder,  we’ll give you control to setup and design your venue and seating layout. It works for reserved seating, general admission or a hybrid event layout. Our goal is to provide you with complete flexibility regardless if you’re selling general admission tickets to a backyard barbecue or you’re building out a stadium-sized show with complex reserved seating. The venue builder will allow you to have control over pricing, discounts, seating type, and obstructions, and it’s all linked nicely to your custom seating chart that you design and upload. Of course we’re available to help if you require some design wizardry.

Easy Management:

Within the ETS online ticketing system we provide you with extensive control over your events. Setting up multiple events, auto-scheduling sale dates, managing seating discounts and reporting are all provided within a simple click of the mouse. You can sell tickets via your website or setup ticketing agents that have access to sell tickets through your box office or via locations around town.

You’re in control of your money:

At Event Ticketing Systems we want you to be in control of your own money. You simply provide your merchant account information through the interface and the system will process orders through your account. We do not have access to your account… and that’s the way we like it. If you are not currently setup with a merchant account we’ll help you on your way with instructions and recommendations. Our goal is to be as flexible as possible and you can even integrate services like 2checkout.com and Paypal if you don’t want to get involved with a merchant account and the approval process. We’re always available for consultation and advice if you need it.

Flexible delivery options:

Online ticketing provides an easy way for you to sell tickets without the staff that’s normally required to fulfill thousands of orders. Our goal is to help you cut costs and streamline your operations. When selling tickets via your website we provide many options including: print-at-home tickets, will call, ticketing fulfillment and mailing by ETS, or you can print your own tickets and mail them yourself. You have complete control to define your own shipping and handling fees on each ticket order. There is an easy way to recover any costs involved with ticket fulfillment by your employees if you decide to do it all yourself. We’re here to handle it all for you if needed.

For more information about our services please contact us today or click here to read our Frequently Asked Questions.

* A $20 minimum account maintenance fee applies to all accounts per month if ticket service fees fall below this level.