Package Options and Training
Discount packages:
Discount packages allow you to define a number of general admission or reserved seating events that are available for a package discount. You define the events, the number of events required to get the discount and the discount amount (amount or percentage). If the user chooses the events required, the appropriate discount will be applied when they checkout. Please note that this is the only package option at this time that allows you to sell reserved seating events. This package option is great for having ultimate flexibility where you might have events in different locations with reserved seating and general admission all included as options.
Series packages:
Available for general admission events using the same seating chart, a series package allows you to group events by “series” and apply a discount. The series package option presents the package as an option within your venue store and the patron only needs to select that package to get all shows in the package and receive the discount during checkout. Individual tickets are printed for all events within the package. Soon, this option will be available for reserved seating when we complete the option of the system to sell seats based on availability instead of allowing the customer to choose their seats.
Flex packages:
A flex package allows you to define events available, but the difference is that you define how many tickets the patron needs to purchase from the available events on a list to get the discount. So, for example, if there are 20 events possible, you might require them to purchase 5 events from the list to get a 20% discount. This is different from series packages because it allows the customer to choose which events they want as part of their package. Series packages provide the customer with specific events and no choice. Flex packages also now allow you to define a specific discount per event. So one event in the package might have a 10% discount and another event might be discounted by $5. Again, this option is currently only available for general admission events using the same seating chart.
Training videos coming soon!